Company Overview:

Orbital is on an exciting mission to revolutionise global cross-border payments by innovatively combining traditional fiat banking rails with stablecoins over blockchain rails for a variety of use cases. Our class leading B2B payments platform offers multi-currency e-money accounts (corporate IBANs) combined with a suite of digital assets services. Our company sits at the frontier of payments & fintech, by intersecting blockchain and traditional (fiat) financial services, and is leading the way to bridging those two worlds for corporate enterprises globally.

We believe blockchain technology is firmly here to stay, and we want to be the first to bring a combined offering of fiat & crypto payment services under one exciting platform. Learn more about our team and company story here.

What is the purpose of this role in the delivery of our mission?

The Product team sits at the heart of all Orbital products. The scope of the team is wide, and involves deep involvement in driving change delivery for internal and client facing features and products, often innovating solutions from scratch. 

We are seeking a highly skilled and motivated Product Manager with a strong background in the fintech industry, particularly with knowledge of delivering class leading UI/UX to join the Product team to lead customer experience. As a Product Manager, you will play a pivotal role in driving the development and evolution of our blockchain and traditional payment products, ensuring they meet the needs of our clients while aligning with our strategic business objectives.

What are the key responsibilities / activities of the role?

• Collaborate with tech leads and UX designers and engage in technical discussions to develop successful solutions, ensuring the development team has clarity about the problems they are solving and why.

• Support the Customer Experience team's software development work to ensure successful delivery that closes the product feedback loop.

• Facilitate feature rollout, providing internal communications to Marketing, Customer Success, Customer Services etc. on feature descriptions and client benefits

• Collaborate with the CPO and Head of Product to define product strategy that aligns with the company's business goals and enables transparent product prioritisation.

• Own the UI/UX product development roadmap that provides clarity to the business on current plans, and identify future opportunities through various discovery activities.

• Coordinate with other product managers to deliver UI/UX changes on cross-team projects.

• Ship great customer experiences that our clients will love.

• Utilise product data to inform product strategy and development decisions.

• Set objectives that enable better decisions and improve outcomes, translating the product strategy into long-term initiatives.

What are the essential skills, qualifications and experience required for the role?

• 2+ years of experience in product management, with a strong focus on B2B SaaS products and collaboration with designers and software developers to deliver features following agile methodology.

• 2+ years of experience working on technical products within the fintech industry, ideally with exposure to crypto and e-commerce products.

• An eye for detail with previous experience building UI/UX offerings.

• Familiarity with cryptocurrencies, decentralized finance (DeFi), and blockchain technology.

• Excellent written and verbal communication skills to effectively interact with cross-functional teams and internal business stakeholders and collaborators such as Finance, Legal, Compliance, Operations and Information Security.

• Ability to adapt and thrive in a dynamic, early-stage environment where it is common to develop and launch products from scratch.

• Bias for data driven decision making, with knowledge of SQL to generate own insights and implement success metrics.

What are the desirable skills, qualifications and experience that would be beneficial for the role?

• Skilled in managing stakeholders and prioritising features and enhancements based on business value, customer impact, and strategic goals.

• Ability to adapt to changing priorities, market conditions, and customer feedback.

• Effective problem-solving skills to address challenges and obstacles in the product development process.

• Experience with implementing change in a startup environment.

• Proficient at product discovery, documentation and agile development via tools such as Jira, Confluence.